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Bottled water may also be purchased on board by contacting Room Service. Once on board, your purchase is non-refundable; you may take home any unopened bottles. While each contact method has its advantages, it’s important to choose the method that aligns best with your specific inquiry or concern. Phone calls provide direct and personalized assistance, email offers a documented communication record, live chat provides real-time interaction, and social media allows for public engagement and shared responses.
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And each adult assigned to the same stateroom must purchase the program. On embarkation day, a small quantity of non-alcoholicbeverages (i.e., sparkling water, sodas, energy drinks, juice, and milk),packaged in cans or cartons, may be brought on board and must be in the guest'scarry-on luggage. A small quantity is considered a maximum of 12 sealed,unopened cans/cartons of 12-ounces/354-ml each or less, per person. Guests are prohibited from bringing water, sodas and othernon-alcoholic beverages that are packaged in glass or plastic bottles. To help you plan, on cruises of 3-5 days, please limit your luggage to a maximum of one bag, per person.
Carnival Cruise Line adds a passenger-friendly service - TheStreet
Carnival Cruise Line adds a passenger-friendly service.
Posted: Fri, 24 Nov 2023 08:00:00 GMT [source]
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Should guests wish to consume their wine or champagne in themain dining room, specialty restaurant or bar, a $15.00 USD corkage fee, per750-ml bottle, will be charged. A corkage fee is a charge that is assessed, attime of service, for every bottle that is served and not bought on thepremises. A passport book (valid for at least six months beyond the completion of travel) is required for cruises that visit Greenland.
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If their preference is not available, they may confirm an alternate time and be waitlisted for their preferred choice - there is no guarantee a waitlist will clear. When possible, waitlists will be cleared prior to the sailing and guests will be notified by email. Parties traveling together who are waitlisted together will be cleared on the same dining time.Cross-referencing bookings does not guarantee parties will be eating together.
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Carnival Cruise Line strives to provide timely responses but it’s advisable to be patient and wait for a representative to address your inquiry. Contacting Carnival Cruise Line by phone is often the quickest and most direct way to get in touch with a representative. Whether you have questions about booking, need assistance with an existing reservation, or have concerns during your cruise, the dedicated customer service team is available to help. Guests are prohibited from bringing large coolers sincescreening and movement of large coolers through embarkation is an impediment tothe boarding and security process. However, for the purpose of carrying smallquantities of non-alcoholic beverages and/or medications small, personal-sizedcoolers, no larger than 12” x 12” x 12” are permitted as carry-on luggage.
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Please review our list of Prohibited Items before shutting your suitcase. The passport card cannot be used to travel by air outside the United States. This will expedite processing by the Department of Homeland Security. Fill out our convenient form, or see below for the appropriate phone number to speak directly to one of our representatives. If you prefer to communicate in a language other than English, Carnival Cruise Line often offers multilingual support. By specifying your language preference when making the call, you can be connected with a representative who can assist you in your preferred language.
Guests with Special Needs
The App will alert the guest when their table is ready as well as the table number in the dining room displayed on the App screen. While in port, a small quantity of non-alcoholic beverages (i.e., sparkling water, sodas, juice) packaged in cans or cartons may be brought on board. A small quantity is considered a maximum of 12 sealed, unopened cans/cartons of 12-ounces/354-ml each or less per person. Naturalization (form N-550 or N-570) is a document issued by the U.S. government (USCIS) as proof of a foreign-born person who has obtained U.S. citizenship through naturalization (a legal process of obtaining a new nationality). U.S. citizens may present a limited-use, wallet-size passport card.
Guests with Disabilities and Special Needs
Gratuities, as posted on a guest's Sail & Sign account, will be considered final after a guest disembarks and no changes will be made after the cruise. Assigned Seating - Early Dining and Late DiningThis dining option offers guests a pre-set dining time for the duration of the cruise as well as the same table assignment each evening in the Main Dining Room. Guests who choose this option will not be able to reserve 'Your Time' open seating once on board. Alcohol purchased pre-cruise through The Fun Shops for on board consumption is designed for in-stateroom entertainment only. Only wine or champagne that is ordered through The Fun Shops can be served in the dining room or Steakhouse. If the item is not consumed on board during the cruise, the guest may take it home provided the bottle has not been opened.
Contact a Specific Department
The live chat feature is typically available during specific hours, so it’s essential to check the Carnival Cruise Line website for their customer service hours of operation. If the live chat option is not available, you may consider using alternative contact methods such as email or phone. At time of booking, guests will be able to confirm their preferred dining choice.
For convenience, guests can purchase bottled water prior tothe cruise and it will be delivered to the stateroom on embarkation day.Bottled water may also be purchased on board by contacting room service. Onceon board, the purchase is non-refundable and guests may take home any unopenedbottles. It is important that the guest's full name (first name and last name) on the cruise and airline tickets be the same as the guest's unexpired, government-issued photo ID that will be used for travel identification.
Firstly, it provides you with direct access to a representative in real-time, allowing for quick and efficient communication. You can get instant answers to your questions or address any concerns you may have, eliminating the need to wait on hold during a phone call. For cruises that begin and end in the same U.S port, the following WHTI-compliant documents are acceptable for cruise travel. Please note that if the cruise visits Colombia or Greenland, a passport book (valid for at least six months beyond the completion of travel) is required. A passport card with the same validity is also acceptable for cruises to Colombia.
If you'd like to get your answer quickly, below are our most frequently asked questions for your convenience. Looking to speak to a vacation planner to book or have a question about an itinerary? There’s a Celebrity phone number or email address for every need. For any other issues you can call us or provide us with the following information and we will be happy to get back to you as soon as possible. Register with Cruise.com to get access to exclusive rates, discounts and special offers. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.
Contacting Carnival Cruise Line is made easy with a variety of methods to suit different preferences and needs. Whether you prefer the immediacy of a phone call, the detailed communication of an email, the real-time interaction of live chat, or the public engagement of social media, Carnival Cruise Line has you covered. Contacting Carnival Cruise Line via social media allows for a convenient and interactive way to engage with the cruise line and get your questions answered. Whether you prefer direct messaging, commenting, or posting on their pages, social media platforms offer a modern and accessible means of communication.
Guests should check with their travel agent and/or government authority to determine the travel documents necessary for each port of call. Any guest without proper documents will not be allowed to board the vessel and no refund of the cruise fare will be issued. Carnival assumes no responsibility for advising guests of proper travel documentation. We know some of our guests are accustomed to bringing on board their own supply of bottled water, so for your convenience, bottled water can be pre-purchased prior to your cruise by visiting /funshops.
U.S citizens are required to carry a passport book, valid for at least six months beyond the completion of travel. Visas and/or specific travel documentation may be required for some destinations. Except where it is a mandatory requirement, Carnival highly recommends that all guests travel with a passport book. The passport book must be valid for at least six months beyond the completion of travel. This will enhance the debarkation experience as delays may be expected upon return to the United States for those without one.
Carnival Cruise Line typically provides customer service 24/7, ensuring assistance is available whenever needed. Other dining options offered are The Chef's Table, Bonsai Sushi, and Ji Ji Asian Kitchen®. Please note, specialty dining options have an additional charge. Is an all-inclusive beverage program that allows guests to enjoy a wide range of alcoholic and non-alcoholic beverages by paying a flat daily rate.
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